These Terms and Conditions apply to your access to and use of the On Demand Hire mobile application and related services.
Acceptance of Terms
By registering an account, continuing to use the Platform, or checking an acceptance box where shown, you agree to be legally bound by these Terms. If you use the Platform on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.
Definitions
"Platform" means the On Demand Hire mobile application and related services.
"Business User" means a user who creates or manages a business account, posts job listings, reviews applicants, accepts or rejects applications, and communicates with accepted workers.
"Worker User" means a user who creates a worker profile to discover, save, apply for, and accept construction work opportunities.
"User" means any Business User or Worker User.
"Job" means a work opportunity, shift, date range, or ongoing role posted by a Business User through the Platform.
"Content" means any information, text, profile details, business details, photos, qualification documents, ratings, reviews, messages, or other materials uploaded to or exchanged through the Platform.
Nature of the Platform
On Demand Hire operates as a technology platform for introductions and workflow between businesses and workers. On Demand Hire is not a recruitment agency, employment agent, labour hire service, employer, payroll provider, or insurer.
Any engagement between a Business User and a Worker User is a direct arrangement between those users. On Demand Hire is not a party to that arrangement and does not set employment status, pay terms, award coverage, superannuation obligations, tax treatment, insurance coverage, site rules, or the legal basis of the engagement.
Workers are not employees, agents, contractors, or representatives of On Demand Hire. Business Users are responsible for deciding whether and how to engage workers and for complying with all applicable Australian laws.
User Accounts and Business Verification
All users must provide accurate and complete account information and keep it up to date.
Business Users must provide a valid Australian Business Number (ABN) when creating a business account. On Demand Hire may use local validation checks and may request additional information, but is not required to independently verify every business or listing.
Workers do not need an ABN to create or use a worker account unless a separate law or direct engagement arrangement with a business requires one.
Platform Features
The current Platform allows Business Users to post jobs, browse worker profiles, review applications, accept or reject applicants, manage each accepted job, confirm completed jobs, and leave reviews after eligible completed work. Worker Users can create profiles, add skills and certifications, save jobs, apply for jobs, chat after acceptance, and review businesses after eligible completed work.
Job listings may include hourly, daily, salary, date, location, category, work-frequency, and must-have information. Users are responsible for checking that any listing, application, acceptance, and message accurately reflects the intended engagement.
Payments, Subscriptions, and Fees
On Demand Hire may offer optional Business User subscription plans, including monthly and annual plans, through supported app-store payment systems. Subscription prices, billing periods, included features, renewal terms, and any trial or promotional offers are shown at the point of purchase before you confirm payment.
Subscriptions are billed by the Apple App Store or Google Play, depending on the platform used to purchase.
On Demand Hire may use RevenueCat to manage subscription status, restore purchases, and control access to paid business features, but On Demand Hire does not directly collect or store your app-store payment card details.
Subscriptions renew automatically unless cancelled before the end of the current billing period through your Apple App Store or Google Play subscription settings.
Deleting your On Demand Hire account or uninstalling the app does not automatically cancel an active app-store subscription.
If you cancel a subscription, you may continue to access the paid features until the end of the billing period already paid for, unless the relevant app store applies a different refund, cancellation, or access rule.
Refunds, payment disputes, billing issues, failed payments, price changes, taxes, and payment method management are handled by the relevant app store according to its own terms and policies.
On Demand Hire does not process wages, invoices, deposits, or other payments between users. All work-related financial arrangements, including rates of pay, invoices, timing, tax, GST, superannuation, and payment method, are handled directly between Business Users and Worker Users off the Platform.
On Demand Hire is not liable for work-payment disputes, non-payment, chargebacks, tax disputes, or issues about the quality, timing, or completeness of work performed.
User Responsibilities
Business Users are solely responsible for conducting due diligence before accepting or engaging a Worker User. This may include checking identity, qualifications, references, licences, certifications, site readiness, right to work, and suitability for the role.
Business Users are solely responsible for providing a safe work environment that complies with applicable workplace health and safety laws, site rules, award or employment obligations, workers compensation obligations, public liability insurance, and any other legal or insurance requirements that apply to the engagement.
Worker Users are responsible for providing accurate profile, skill, certification, location, availability, and application information, and for only applying for or accepting work they are qualified and available to perform.
Content, Profiles, and Documents
The Platform may allow users to upload profile photos, business images, and worker qualification document images. Users must only upload Content they have the right to provide, and must not upload misleading, unlawful, offensive, defamatory, unsafe, or privacy-infringing Content.
Worker qualification documents may be visible to relevant Business Users in applicant review contexts. Profile photos, business details, ratings, reviews, and other marketplace information may be visible to other users as part of the Platform experience.
Messaging and Contact Information
Users may communicate through the Platform after a worker application has been accepted. Users may exchange contact information at their own risk. On Demand Hire is not responsible for conduct, messages, calls, meetings, or communications that occur outside the Platform.
. Ratings and Reviews
The Platform may allow ratings and reviews after eligible completed jobs. Reviews must be honest, factual, relevant to the completed engagement, and not defamatory, discriminatory, threatening, or misleading. On Demand Hire may remove or moderate reviews where it considers this necessary to protect users, comply with law, or operate the Platform.
. Prohibited Conduct
Users must not misuse the Platform, create false accounts, post false or unlawful jobs, misrepresent qualifications or business details, scrape or harvest data, interfere with Platform security, harass other users, or use the Platform for unlawful, unsafe, discriminatory, or exploitative purposes.
. Limitation of Liability and Indemnity
You use the Platform and engage with other users at your own risk. On Demand Hire is not liable for the acts, omissions, conduct, safety practices, payment practices, employment decisions, work quality, or legal compliance of any user.
To the fullest extent permitted by the Australian Consumer Law and other applicable laws, On Demand Hire's total liability to you for any claim is limited to the amount you paid directly to On Demand Hire in the six months before the event giving rise to the claim, or AUD $100 if you paid nothing directly to On Demand Hire in that period.
You agree to indemnify On Demand Hire, its directors, officers, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from your use of the Platform, your Content, your breach of these Terms, your engagement with another user, or any claim about employment status, workplace safety, insurance, payment, injury, property damage, or financial loss connected with a user engagement.
. Disputes Between Users
Disputes between Business Users and Worker Users are solely between those users. Users agree to resolve disputes directly with each other and release On Demand Hire from liability related to those disputes.
. Suspension and Termination
On Demand Hire may suspend, restrict, or terminate your account or access to the Platform if you breach these Terms, create risk for users or the Platform, provide false information, misuse Platform features, or where required to comply with law. You may request account deletion through the app where available.
. General
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
These Terms constitute the agreement between you and On Demand Hire for use of the Platform. On Demand Hire may update these Terms from time to time. Continued use of the Platform after changes are made means you accept the updated Terms.
Mandatory Acknowledgement
On Demand Hire is not an employer, recruitment agency, labour hire provider, payroll provider, insurer, or party to any engagement between users.
Business Users are responsible for workplace safety, insurance, legal compliance, engagement terms, payment, and due diligence.
Worker Users are responsible for accurate profiles, qualifications, applications, and work-readiness information.
All payments and payment disputes are handled directly between users off the Platform.
You assume the risks associated with using the Platform and engaging with other users.